SHIPPING POLICY

What is the delivery time?

We offer free shipping worldwide!

Average transit times:

• USA: 4 to 9 days

We are committed to providing the best shipping experience possible, constantly seeking ways to expedite deliveries. However, there are circumstances beyond our control, such as natural disasters, holidays, adverse weather conditions, and unforeseen events, which may result in shipping delays. While most packages arrive within the estimated timeframe, occasional delays and issues with our carriers may occur.

Although we cannot guarantee exact delivery dates, we take full responsibility for investigating any delays or issues, and we will work diligently to minimize any inconvenience caused. Your satisfaction is our priority.

I just placed an order, when will it be shipped?

Please allow 24 to 48 hours for the processing and shipment of your order.

Will I receive a tracking number?

We provide tracking for every order. The tracking number will be available once the product is dispatched. You will receive a confirmation email 24 to 48 hours after placing your order. You can track the status of your order on our website Fuffydog, or for more detailed tracking information, TRACK YOUR ORDER – Fuffydog 

Can I cancel my order or edit my delivery address?

Yes, it is possible, but there is a small window of 6 hours to cancel or adjust an order before it is dispatched. To request a cancellation, please email support@fuffydog.com, including all order details such as order number, full name, and email. Outside of this time frame, we will not be able to accommodate your request.

For any other questions, please contact us via email or contact form